Your phone is your account. No password.
Chargeable weight is the greater of the scale weight and the volumetric weight. Nothing here is rounded in the platform's favour.
Expected vehicle pass-by windows on a corridor, by equipment type. Trucks that are fully booked, too small for your load, or the wrong equipment are filtered out — and the count of what was filtered is shown, never hidden.
A price cannot say what the goods are, whether they need a cold box, or where to park. Tell the driver here and it travels with the booking.
Every order you have placed, with what you declared and where it has got to. Ten at a time.
Escalate a live trip or ask for help. This opens a support ticket and a masked conversation, so nothing is settled off the record and no number changes hands.
Talk to the carrier inside Karga. Contact details are stripped before anything is stored, so neither side ever needs the other's number.
Five stars, both ways. Your score stays hidden from the carrier until you submit it — and theirs stays hidden from you until you do — so a rating can never be retaliation.
Proof-of-delivery evidence against your bookings. A photo whose geotag did not match the drop point is flagged, never hidden.